Support

Orders:

Problems related to orders should IMMEDIATELY be phoned into us at (860) 442-0600. Please DO NOT rely on email for order cancellations.

Many material related and process related questions are answered on our main website www.coastalrugs.com or use our online -

Webstore specific questions can be directed to the webmaster via Web Form

Website:

Certain pages of the webstore require Javascript to be enabled. If you are having difficulty adding some items to the shopping cart, please be sure that Javascript is enabled on your browser, usually found through the preferences panel in your web browsing software.

We try our best to assure that the site is complete and accurate. Please report any problems or errors to the webmaster. Coastal Designer Rugs is not responsible for typographical errors and reserves the right to decline orders based on these errors.

There have been noted some irregularities in our website while using unusual browsers. Recent versions of Netscape

Any ordering problems are limited to this site, and have no effect on the checkout process or security. Please contact us, we will be happy to answer any questions you may have, as well as take your order over the phone if you are having difficulty with the online system.

Images:

We at Coastal Designer Rugs try our best to present the customer with as much information as possible about our wares. One feature of this information is the pictures of the items we offer. We try our best to present an accurate and true to life representation of that item, but that is difficult to achieve faithfully and with true accuracy.

Coastal Designer Rugs cannot be held responsible for variations of color or brightness that may appear due to hardware differences or monitor types that our customers are using to browse our store. Many of the items we offer have sample material that may be obtained to better understand the color variations and such that the item possesses. Customer assumes responsibility for differences in color from what is shown on the Coastal Designer Rugs website.

All images contained in this Webstore and our parent website, www.coastalrugs.com are meant to only be used by Coastal Designer Rugs. Any photos of work done by us are copyrighted by Coastal Designer Rugs and are only permitted to be distributed or used if the identity of Coastal Designer Rugs is tied intrinsically with them.

See our main page at:
Coastal Designer Rugs